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Friday, July 15, 2011

Multiple Linked Schedules

Now you can link together more than two schedules. When a time slot is first filled on one linked schedule, it becomes unavailable on all the other schedules it is linked to. For example, a business lists four locations for clients to select – one each in the Eastern, Central, Mountain and Pacific time zones. Their service is a phone appointment and clients see available appointment times in their local time (no need for them to do math in their head for time zone differences). All appointment calls are routed to a single call center which can handle just one appointment at a time. Linking the four schedules limits the number of appointments that can be scheduled in any time slot to just one.

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